1. About Us

TRIO LINGUA is a language school based in Belgrade, Serbia, offering Serbian, Russian, and English courses both online and in person.

This Cookie Policy explains how and why we use cookies on our website, in accordance with applicable data protection regulations, including the GDPR (EU Regulation 2016/679).

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide information about how the site is used.

Cookies may be:

• Session cookies – temporary, deleted when you close your browser
• Persistent cookies – stored on your device for a defined period

3. How We Use Cookies

We use cookies to:

• Ensure proper website functionality
• Improve performance and user experience
• Analyze website traffic and usage
• Enable interaction with external platforms
• Provide relevant content and marketing (where applicable)

4. Legal Basis and Consent

When required, we request your consent through a cookie banner when you first visit our website.

You can accept, reject, or customize your cookie preferences at any time. Your consent is recorded in accordance with GDPR requirements.

5. Types of Cookies We Use

5.1 Necessary (Technical) Cookies

These cookies are essential for the operation of the website and do not require user consent.

Examples include:

• Website navigation and functionality
• Security features (e.g. spam protection via Google reCAPTCHA)
• Session management

5.2 Functional Cookies

These cookies improve your experience by remembering preferences and enabling features such as embedded content.

Examples:

• Embedded media (e.g. YouTube videos)
• Social media integrations (e.g. Instagram)

5.3 Analytics Cookies

These cookies help us understand how users interact with our website by collecting aggregated data.

Example:

• Google Analytics (GA4) – used to analyze traffic, user behavior, and performance

5.4 Marketing Cookies

These cookies track user behavior to deliver personalized advertising and measure campaign performance.

Examples:

• Facebook Pixel
• Social media plugins (e.g. Facebook)

6. Third-Party Cookies

Some cookies are set by third-party services integrated into our website (e.g. Google, Meta, YouTube).

These providers may collect and process data according to their own privacy policies. We recommend reviewing their policies for more information.

7. Cookies Used on This Website

We may use tools and services such as:

• Google reCAPTCHA (security)
• Google Analytics (statistics)
• YouTube / Instagram (embedded content)
• Google Maps (location display)
• WooCommerce (e-commerce functionality)

Each of these services may set cookies or process technical data such as IP addresses.

8. Managing Cookies

You can control or disable cookies at any time through your browser settings.

Please note:

• Disabling certain cookies may affect website functionality
• Disabling third-party cookies generally does not affect basic navigation

You can find instructions for managing cookies in your browser here:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge
• Opera

9. Data Protection

Any personal data collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws.

10. Changes to This Policy

We reserve the right to update this Cookie Policy at any time. Changes will be published on this page.

11. Contact

If you have any questions about our use of cookies, please contact us at:

info@triolingua.rs